Customer reviews are feedback provided by customers about their experiences with a product or service. These reviews can be in the form of ratings (e.g., star ratings), written comments, or even videos. They are often shared online on various platforms, including company websites, social media, e-commerce sites, and dedicated review platforms.
A good review includes enough detail to give others a feel for what happened. Explain which factors contributed to your positive, negative, or just so-so experience. You might also offer your view on what the company is doing well, and how they can improve. But keep things friendly and courteous!
Instead of writing a vague review, try to provide as much detail as possible. Adding in the specific elements of your experience, including what you liked or disliked about the product or service, helps other consumers understand what to expect. About 30% of online reviews are fake. Each extra star in ratings can increase a brand’s sales by 5-9%. Around 82% of people have read a fake online review in the past year. About 74% of people say they can’t always tell if a review is real or fake.
We try to do the job right every time and publish all customer reviews. This is our practice because we have nothing to hide, and fake reviews are a way of doing business. Here is what our customers have said about us:
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